CTRL ALT DEL issue

CTRL ALT DEL is once again plaguing us, noticed it two days ago and thought maybe a glitch so have been logging in through RDP. I see that there is a fix to use the older version. Does anyone have the fix link here? I see that @KateG is requesting us to message her by click her name, but i do not see where once i click here name. Can someone provide the rollback version please or could @KateG inbox me with a link.

Thank you,

Jim

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Accepted answers

KateG

10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update, or click the version number of the computer on the computer list in Central, to get the update

All comments

KateG

vinylera

May I have a link to the installer as well. Thanks!

KateG

@Nsol sent

KateG

@MattK2024 - Please check your PM

MattK2024

Hi Kate,

May I also please have a link to this older installer? This issue keeps happening for me as well.

Nsol

Can I have the link as well please?

KateG

@BobD2 sent you a PM

BobD2

Can I get a link as well?

Why can't logmein simply update the app so everyone auto updates with the fix????

CSChris

We are also having issues with the Ctrl+Alt+Del command not working. How can we fix or revert the update?

Thank you!

KateG

@mjohndrow, @trflmiuser, @Sorter - Please check your messages

trflmiuser

Could I please get this link as well?

In my case it's one home Mac user who suddenly can't ctrl-alt-del into her Windows office computer. Everyone else seems fine.

mjohndrow

Id like this link as well for the older installer as quickly as possible. Thank you!

MCTJIm

EDIT: removed the new version again, restarted, then installed the file you send me, That did work and its functional again. Thank you again,

Jim

Sorter

hi. i also need the link for rollback. on 15702 and c/a/d is non-functional

KateG

@MCTJIm Sent you a PM, please check your messages