Carriers began blocking unregistered outbound SMS on October 1, 2024, and 100% of unregistered outbound SMS will be blocked by December 1, 2024 due to a government-mandated regulation to prevent spam.
If you have not yet registered we have a recorded webinar available that you can watch to learn about the new requirement HERE
Important: Learn what ineligible use cases are when registering and verifying your toll-free and local phone number SMS campaigns.
Thanks.
One other question. I noticed an error on my registration that can not be changed using the EDIT button. SMS VOLUME. I selected greater than 6k in error. My daily volume will be way under that. probably a dozen a day or so. Is there a way I can edit this or should it not be an issue? Thanks
Hi @BJBJBJ, welcome to the community.
Registration through the TCR can take a few weeks to process.
Hi @GlennD My SMS Registration shows as "In Progress". Any idea how long this process usually takes?
Hi @KateG we did. We are just getting an unverified status on brand registration even when we followed everything, even the name is exactly how it appears on our EIN. How to get past this? How many minutes before we know/change status to verified?
Hi @gracezen
Did you start the Brand Registration process? The recorded webinar here discusses that process around the 7 minute mark in the webinar.
https://drive.google.com/file/d/19EWDrzzazf2stm2K2rJCfTDUmIcUpSSn/view?usp=sharing
Hi, @GlennD We are in the process of completing the SMS registration, but we noticed that the status currently shows as "unverified" for Brand Registration. Could you kindly provide an update on this and assist us in resolving the issue?
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