I have a program that uses a shared voicemail. They have reported on a few occasions that old voicemails that were deleted reappear in the voicemail as new days or even weeks later. Has anyone had this issue? If so, how did you resolve it?
Hi @KDao
Welcome to the Community. I'm sorry, I don't have a specific troubleshoot for this.
I see that you reached out to our team a few months ago but weren't able to connect with them. I've reopened the case and asked them to contact you. We need to take a look at your system, the extension, and see what may be happening.
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