Hi,
I signed in my account and want to subscript standard product, but the billing subscription is empty, and can't find any place to buy the product, could you help me where and how to buy the product asap? Thanks.
Hi @Enno_ch, I apologize for the frustration. I am trying to identify why you are not seeing the option to repurchase. We have enabled your account with a new free trial period for now.
Hi GlennD,
Could you help to reply my question? Thanks a lot.
Thanks for your reply. But when I clicked "Expired", there is still no any information.
Could you help me how to solve this problem? thanks.
Hi @Enno_ch, welcome to the community.
If you click on Expired you should see your last subscription and the option to reactivate your account.
If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!