Switching between the Classic Experience vs New Experience

Some months ago we "upgraded" from "classic" experience to the "new" experience.

Inexplicably now when hosting webinars it has reverted to the "classic"

Have explored account settings to seek to toggle from classic to new but cannot find this function?

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Accepted answers

GlennD

Hi @FTAlliance,

If you sign in to your dashboard you should be able to click on the gear icon to open Settings and switch which version you are using.

All comments

KateG

Hi @ZenoV

We are in the process of migrating customers to the new app. At the end of last year, some customers were automatically moved to the new app, and you should have received notifications about this change.

We've moved you back to the classic version, and you should see the option to switch.

ZenoV

The Join options are gone...

Anyone the same problem?
Is it still possible to change to the Classic version?

FTAlliance

Thanks @GlennD - Really appreciate your assistance. Problem solved! Have a wonderful week!

GlennD

Hi @FTAlliance,

If you sign in to your dashboard you should be able to click on the gear icon to open Settings and switch which version you are using.