Recently an employee received a new Macbook and began setting it up. Deployment through our MDM (Kandji/Iru) went as planned until it tried to run the Unattended agent installer. The user reported they received an error message stating "Invalid Installer. Download a new installer and run it on the remote device."
In response I updated the MDM library item for the app with a new zipped APP of the installer from the GoTo console, had them run an agent removal script, and resync with the MDM to reinstall the Unattended agent.
Now, the installer succeeds in installing, but it does not show the new device in the console, and when looking at the install log in the MDM, it shows the agent installing to "/Library/Application Support/GoToResolveUnattended/GoToResolveUnattended.app" versus the folder "/Library/Application Support/GoToResolveUnattended/8754257036137516241/GoToResolveUnattended.app" where every other Mac has the agent installed.
Have there been changes to the Unattended installer that would explain this discrepancy in installation behavior or require me to make changes to the configuration of the installer in our MDM?
Currently Iru is set to download the zipped APP to the device, extract the APP into /Applications, and then run 'open -a "GoToUnattendedInstaller.app"'.
Thanks in advance!
