On the GoToWebinar registration form, the dropdown fields appear to receive keyboard focus when tabbing through the page, but they cannot be opened or changed using standard keyboard controls.
Steps to reproduce:
- Open a registration page with a dropdown (such as country/state)
- Use the Tab key to move through the form fields.
- Continue tabbing until focus reaches a dropdown field, such as State/Province or Country/Region.
- Try to open the dropdown using Enter, Spacebar, Alt + Down Arrow, or arrow keys.
Expected result: The dropdown should open and allow the user to select an option using the keyboard.
Actual result: The dropdown receives focus, but does not open or allow keyboard interaction.
This creates a keyboard accessibility issue for users who cannot use a mouse. Please review the dropdown control behavior and confirm whether the form fields are using accessible native select elements or a custom dropdown component that needs keyboard support added.
I understand that we could just remove this question, but we are required to collect several pieces of data requiring a dropdown menu.
