Hi,
I'm new to this so please bear with me.
My Current Help file is the https://secure.logmeinrescue.com/api/ link.
I'm currently use Rescue to provide at the end of the session information and insert that in our CRM Application. All works well but I can't get all info back
1. ChatLog only get's me the Chat log of the permissions and all technical info that is showed to user like "Connected to Applet (RSA 1024 bits, AES256-SHA 256 bits)", etc ... but I never get here the actually chat between Tech and User !! what am I missing?
2. How can I get the Client Survey answer for the session id?
3. I'm using a custom page http://support.adwiza.com/ as a starting point to the user insert the PIN code, but if it's a non active PIN code I keep going to the logmein123 domain and not back to my custom page, where/how can I set this up?
Then, the API Calls are made always for the current active session, like getChat request (https://secure.logmeinrescue.com/api/getChat.aspx?help) it says "- session: chat log of this session will be generated", but the Session is already been close as my script is called when the session ends.
A lot of API calls are like this, only valid for current session... but I want to get the information soon my session STOPS (Admin Console, the area called Exporting Session Data).
Thank you in advance for any help.
