Calling Card Distribution and Deployment

Hi guys. I have a couple questions about Calling Card deployment.
What we would like to do is incorporate the calling card feature into our software's help menu.

Workflow : Client needs help with something while in our software, so click on our help menu. Receives a prompt for name and client ID, then request is submitted to our Channel Queue.

Is it possible, since the Calling Card feature is an msi installation, that it can be incorporated and distributed with our install shield packages. Is there a redistributable package available (SDK maybe?)

We would like to roll out this "new feature" in our upcoming updates.

Please respond at your earliest...
Mikola (Mik) Rose

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Anon106368

The installer does not honor the quiet command line switch under a number of situations.

kurtd

/qn isn't working. If the program is already installed, it launches the gui. How can this be disabled?

Paul

the SDK route may be a bit overkill. all you'd really need to do is enclose the MSI into your installer, and run it as say, the last step as:

msiexec /qn "file.msi"

/q is quiet, /n is no GUI.

you will need to check and handle errors though, such as, if they don't have Windows Installer or the latest version of it (3.1).

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