Can't click on anything except the taskbar

Hi,

My mum wanted some help with her computer, so I tried setting her up, and I can access her computer, but I can't click on anything except the taskbar. So I can click on start, navigate the start menu, and open MSIE, but I can't click on the address bar to type anything in. I can type in the default text field for any window that I select in the taskbar, which in MSIE is google's search box. I can't close, maximise, scroll or do anything that requires clicking on an application. I also can't figure out how to right-click on the taskbar, to remove some quick-launch panels that she doesn't know how to get rid of.

Cheers in advance,

Aston

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emmawdhous

Is there a "remote computer has been locked" message on the bottom-left of the logmein window?

If so, go up to the toolbar, select options, then click the "lock keyboard" button. Found this tip on another forum and it worked for me. I'm working in Vista (IE8 browser).

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