LMI Rescue - Windows 8 Access Control

Hi,

Just wondering if anyone has any info on LMI Rescue accessing a Windows 8 machine where the remote user cannot access certain areas, such as control panel, snap in consoles and some windows etc.

When we connect to a Win 8 PC we see the red error message in the technician console to say "User account control (UAC) is enabled" when in fact it isnt, but something is still restricting access to the remote user.

We often have to ask the local user to click through certain screens to assist.

Any ideas?

Thanks in advance,

Phil

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yeahdatsme

Hi Sean,

Thanks very much for the reply.

Not sure why i didnt read the message to restart as service!

Will give that a go - sure you're right and that will do the trick.

Thanks,

Phil

Sean_K

Windows 8 changes things a bit

You cannot truly disable the UAC except through a reg hack. So the UAC is indeed still running.

Keep in mind, that when you disable the UAC via the registry option, no Program specifically made for the Start Screen will function. That is how you know you have successfully disabled UAC.

So the real solution, is to restart your applet as a system service, which is what that red message should be telling you to do.

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