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When establishing remote sessions using the LogMeIn Rescue Web Technician Console, pressing a modifier key on your local system causes a Sticky Keys dialogue to appear. I have attached a screenshot of this. I would like to be able to work in the Web Technician console without Sticky Keys. In the Desktop Technician console,…
I noticed today that helpdesk emails use GMT as the time zone for when comments are made, and there does not appear to be a way to change it. Is this intended for trans-timezone ticketing?
Problem Description: How can I specify the device ID on the API call to be the MobileApp? API Method: https://api.goto.com/voice-admin/v1/call-queues/{callQueueId}/users I'm attempting to automate the login process for my on-call team who uses the Goto Connect MobileApp. We have queues and it seems that the API call to log…
Good afternoon, We are working on resolving a ongoing issue with some devices locking up at random times and producing no bug check or logs of any kind. I have recently found that most of the computers having the issue have Bitdefender kernel drivers installed and loaded. None of our computers use Bitdefender, nor have we…
Hello, Does someone possibly have or can share a generic Windows MDM Configuration Profile? Windows' default Kiosk Mode is to strict and I am unable to run a USB (Pinpad) Terminal software I need for our customer facing PC for receiving payments. We do not need anything this strict! I am really hoping for something "basic"…
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