The most recent content from our members.
Hi, me and my colleagues created a lot of tests in the library. My question is how to download the test as pdf or txt file to use it in a different way or to archive the questions and the answers. thx a lot and best regards
Our end users log into terminal servers via RDP. When we use LogMeIn Rescue, the remote control will typically start with a black screen (not always but it happens almost every time). I can see their cursor moving around but the screen is black. We can get the black screen to stop by ending remote control and launching…
Create two or three types of tests for the same session and sent them randomly at the end of the course. This reduces the possibility of sharing and copying the results.
Two issues associated with testing time. 1. Availability of the test after sent There should be an option to set a range of testing availability dates. This eliminates work overload for the organizer. 2. Likewise, the evidence must have a deadline for its presentation. Give time options, 30 min, 1 hour, 1.30 min. etc If…
It would be really useful to be able to include pictures (or video) when conducting tests during training. For example Picture A refers to what followed multiple answer option result
When I download and run the Support-LogMeInRescue file it is stuck on the connecting...., nothing happens. There is no third-party firewall on the laptop(only the window defender that is turned OFF) and the system is up to date.
Hi For the Timer function in GoTo Training Kindly suggest to add Timer view in right top corner for the delegates to see at Polls - Tests - Group break out This should be visible no matter if in browser or in application mode on PC (similar function to count down warning box when ending group work, which is very nice).…
My team and I have been experiencing issues where when accessing any PC in the company, unattended or attended, the session seems to flicker a LOT. It seems to only happen when you aren't actively clicking in the session when the session turns black and white then it flickers. Is there a way to stop this? It happens on…
I've just created a GoTo Resolve account, added devices, and downloaded the desktop app for Windows and Mac. The Windows app works fine, but the Mac app will not finish loading. It shows I'm signed in, but then just hangs with a blank app frame and the pulsing GoTo logo in the middle. I've tried redownloading, uninstalling…
When we try to transfer a file from a network drive (full access, on a domain) via GoToResolve to a customer, it doesn't send after we click download on their end. It just sits with a grey bar. We are in admin mode and have file access in GoToResolve. Happens from either the web portal or local install of GoToResolve. It…
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