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In the Devices > Details section, please add graphics data to show manufacturer, model, and amount of RAM on the graphics card. In the Devices > Performance section, please add a panel for graphics card performance.
The Devices > Performance page displays a Battery Status panel for all of our DESKTOP computers. This panel erroneously shows that batteries in our desktops are at 100% and that the status is "Charging - high charge." Since this doesn't apply to desktops, this should be removed from the display for desktop devices.…
When a customer connects to us we often need admin privileges, which requires us to enter an admin username and password into the Technician Console on our side. If the client doesn't want to share admin credentials with us, is there a way for them to elevate the session on their end? GoToAssist Corporate allows us to…
It would be great to see device tags under device name when searching in device lists
The ability to ignore or disable specific updates would be nice. We currently run Windows 10 machines as we are in the process of testing Windows 11 and it has become more tedious to send out OS updates because I have to individually select all of the updates and then unselect the Windows 11 update. This isn't a problem…
When deleting/removing devices, it would be helpful to have a prompt to enter the word DELETE and list the total number of devices that will be deleted upon completing the prompt.
Hi, it would be very useful if a scheduled update action or something else was also visible from the device dashboard, maybe with a small red dot see screenshot, regards
Would be good if you could show when a device is pending a reboot. Even better would be the ability to see this status and trigger a Remote Execution to kick off a Forced Reboot via PowerShell.
We have devices with antivirus alerts which Resolve flags as critical. At times the file that caused the alert is deleted, and Symantec Endpoint Protection can no longer act on it, and the alert in Resolve cannot be cleared. The only solution I found is to delete and reinstall SEP. I would like there to be a way in Resolve…
On the Software Updates screen a button or option for scanning the devices again for updates would be helpful for the devices that are not reporting. This could be separated one for Windows Updates/optional updates and one for application updates.
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