The most recent content from our members.
Enhance Grasshopper to place an active call on hold to dial additional callers to join as a conference call. Also, the ability to place an active conference call on hold to page an extension on the plan.
Enhance Grasshopper mobile and desktop apps to have the ability to park calls in waiting extensions and place an active call on hold and park. Also, the ability to pick up a parked call from an extension.
Currently hold music only plays when forwarding a call to an extension whether it's from the auto attendant or a call transfer. When a call is just put on hold music does not play. It should be an option we can turn on for each number and/or extension. All other VOIP systems I have worked with do this.
The ability to ignore or disable specific updates would be nice. We currently run Windows 10 machines as we are in the process of testing Windows 11 and it has become more tedious to send out OS updates because I have to individually select all of the updates and then unselect the Windows 11 update. This isn't a problem…
My team just ran into a bottleneck that means Grasshopper can only be used by my business (up to 7 employees). After that there are severe limitations and we are forced to find another phone provider. Here's why... Background: For years, we have had problems with calls via Grasshopper not answering when we press "1". After…
When deleting/removing devices, it would be helpful to have a prompt to enter the word DELETE and list the total number of devices that will be deleted upon completing the prompt.
Upon an incoming call, it would be extremely helpful and convenient if there were an option to have the app window pop up on the screen to make it easier and quick to answer.
On the Software Updates screen a button or option for scanning the devices again for updates would be helpful for the devices that are not reporting. This could be separated one for Windows Updates/optional updates and one for application updates.
If a device is offline, I cannot release any updates to it. I'd like to be able to do so when I'm online and not have to check back every few hours to release. I don't know when a specific laptop will next be online, could be an hour or 3 days, but it needs that patch asap. So ability to queue updates for a machine, a fire…
In the Devices screen, to "goto" the next page you must first scroll down to the bottom of the page. Putting the control at the top also would be awesome! As well, when you reach page 2 for example, you are still at the bottom of the page. My OCD would expect to be at the top of a new page.
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