A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Hi, For this Central Tips edition we are sharing a PowerShell script that queries multiple API endpoints and merges the results into a single CSV report, with one row per host. Consider the following before you use this script-based solution to update your users: You must be a Master Account Holder. Otherwise, you won't be…
The approach to getting groups and permissions right looks quite different depending on whether you're starting from scratch or inheriting an account that's already in production. Both are very achievable — but they require different sequencing and different levels of caution. Path A: New account or greenfield deployment…
How Permissions Actually Work (and Why Additive Logic Matters) Before you configure a single permission, you need to understand how Central resolves them. This is one of the most misunderstood aspects of the platform. The Additive Permission Model A group member's effective permissions are the combination of their…
How you set up your Host Groups and User Groups on day one will either save you hundreds of hours — or haunt you for years. If you manage a handful of machines, you can probably get away with ad-hoc access assignments and a loose grouping strategy. But once you cross the 100-host threshold, everything changes. LogMeIn…
Welcome to the LogMeIn Central Script Repository! What is it? A library of scripts to help you execute automated tasks and manage LogMeIn Pro² computers without having to access them manually. How does it work? Simply browse the .txt files below, save as a .BAT file and head to your LogMeIn Central console. Then, navigate…
Welcome to the Remote Execution - Powershell Script Repository! What is it? A library of scripts to help you execute automated tasks and manage your Central computers without having to access them manually. How does it work? Simply browse the replies below, copy and paste to the Remote Execution job screen in your Central…
英語での電話サポートしかないなら、メールやチャットでのサポートを利用したい If phone support is only available in English, I would prefer to use email or chat support instead. Could you please provide the contact details?
We would like to disable the trusted device option for only the master account. Is that possible without making a policy for all other users. Also what is bizarre is if I login with master account and uncheck the trusted device option the system still add the device to the trusted device list after the successfull login.…
I'm going crazy. I have to uninstall August 2026 Updates on remote machines due to printer issues. So i created a script. Called it kbremove.ps1. So I create a job. I upload kbremove.ps1. In the powershell script field I enter Copy-Item kbremove.ps1 to C:\tech. What command do I put in after the Copy-Item to execute the…
I'd like to cancel my upcoming Central renewal but by email, not phone which does not give me a written record. How can this be done? Thank you.
Note: These instructions can only be completed by the MAH (Master Account Holder). Users will not see this option. Once the key has been generated, it cannot be shown again. If lost or forgotten, the Master Account Holder must generate a new one to replace it Log into your account at LogMeIn.com using the Master Account…
Unable to connect to a machine with cached credentials. Get this error: Script Error An error has occured in the script on this page. Line: 0 Char: 0 Error: Script Error Code: 0 URL: https://secure.logmein.com/ws/host/AutoLogin/autologin_clientscriptsv2.aspx Updated LMI, rebooted computer, cleared saved passwords, tried…
Can we have an option that alerts us every time a user logs in remotely , the same way as when the Computer goes Online/Offline Alerts, have a Remote Alert , that when someone remotely connects to the computer , an email alert shall be sent that … computer is now connected remotely, and when they disconnect, another email…
What is the deal? Still no support for Windows ARM or Snapdragon processor systems. We get sporadic black screen when trying to use the central on snapdragon systems. We paid for a product that we were told works on Windows systems. That is no longer true. When will GoTo OFFICIALLY support ARM or Snapdragon processors?…
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