You can view the connection quality between your client computer that you're sitting in front of and the remote host that you're trying to access. It is only a source of information about potential connection issues and may give you an idea why your connection is slow or unstable, but it does not offer a solution. The…
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I have 6 subscriptions and would like to cancel 2 of them. How can I do this? Please avoid asking me to call, as I’m unable to speak.
Hi there, I know it's been a while since you raised this issue, BUT I am getting the exact same error trying to configure LogMeIn SSO with Azure AD. I have reached out to LogMeIn support (unsuccessfully). I also tried Microsoft support who pointed out that Client app ID: 9efc94c4-b491-4f36-9779-3a5c310ff2a1 does not exists…
l have not been able to change this as it's greyed out. I talked to support (worthless) and they suggested I reinstall. To humor them, I did. I cannot adjust this no matter what profile I use. I log in as a local PC admin and I log in as a domain admin, and I cannot adjust this setting. It's under…
Folks, has anyone managed to install the updated LogMeIn host on Linux? I tried the repository version and it seems broken, error 404. I installed the snap version but it's outdated as it doesn't pull hardware information, it shows "Note: The inventory will only work with Computers running the Beta version 3.0.625 or…
I have tried to request sales support for LogMeIn Central but cannot find an email address to write to. The only option I see is a phone call, but we need to send our request via email, chat, or web form. Where can I find an email address to contact for sales support?
Does LMI Central use hardware acceleration for encoding/decoding the video stream, and is the codec published? I can only really speak anecdotally, but I feel like the CPU and GPU usage attributed to a LMI remote control session have increased maybe within the past ~year. Maybe both CPU and GPU usage on both sides used to…
Hi there. How do I read logs of what a user is doing with logmein? One of the addons I have is reporting, but it seems very limited to what it reports on user audits. The local HOST installs have some reporting but hard to read and they receive a constant error, "Logger - The NixSyslogWriter disabled" so not sure what that…
Hello: We have written a script to add a new local admin user to our systems we have in our LogMeIn portal and it works to create the user, but once created the new user is still not able to be used to connect with LMI. Not until we remote in with the old user and log out - then back in with the new user. When we do that…
The app downloads and opens fine. But when I attempt to connect to my host computer, I get the error message "Network Error" It seems for just a brief second it tries to connect, then I get this error.
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