im from philippines and im interested in your product...how can i get a quotation for Standard. Thank you
Add time entries, Touch ID login, better layout for bigger screens.
Our service desk integration is based on the v2 api. following the base url change on 16th december, the v2 api is no longer available. Could you point me towards the correct endpoint of the v2 api so I can restore our service desk integration. Thanks.
Hi We would prefer to have a portal address with our own domain for our cutomers which redirects to the default domain.assist.com portal address. This doesn't seem to work as we get a certifical error (see below) Is there anyway around this? or is what we are trying to do not possible? The hostname in the website’s…
I need help to delete a computer that has access to my main computer and then to transferring access to a different computer. I logged in and got to the computer page that lists all the computers I can access, but I can not delete the computer I need to delete. Any help would be greatly appreciated. Frank L
Hi All! Was wondering if anyone has any guides or has set up a process for Joiners / Movers / Leavers. Such as a form > approval > account creation kind of process. Currently scanning in a paper form to a ticket which is very outdated! Would be interested to find out how other people have gone about implementing this? Many…
Hi, I am very pleased to welcome you all to our new GoToAssist Service Desk community! Along with giving our communities a new look we have also brought them all together, making it easier for you to find the information you need about LogMeIn products and services. We have some great new features for you to take advantage…
My boss would like me to print change requests for documentation purposes. Other than just the print function from the browser, is there a way to print changes that include the plan, build, test and Live sections all in one report view (with approvers)?
Is there a way to send portal email to all existing customers in mass or do you have to go one by one to each customer?
I am attempting to connect to the service desk using Excel VBA. The goal is to pull ticket information from Service Desk and put it into an excel spreadsheet for Manager to view. The code is using winhttp.winhttprequest.5.1 from winhttp.dll. === Set req = CreateObject("winhttp.winhttprequest.5.1") === We're adding two…
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