Anyone else having a lot of connection issues today? Users have been calling me all day. They either can't connect, or their session freezes and then are unable to re-connect. Re-starting GTMPC on the machine fixes the problem, but it's crazy annoying.
As an admin, is there a way to track the activity of clipboard sharing and file transfer of a user? We want to enable these features for the group but want to have a way to monitor what has been transferred in and out of a host computer.
We have GotoMyPC on some firewalled medical devices. The firewall prevents DNS, so we have to use the hosts file to configure GoToMyPC. Back in January there was a loss of connectivity related to changing IP addresses of the Poll servers. This has reared it head again this week. I have configured all 3 server IPs (2x…
Guys, We have recently purchased 3 copies of this to work from home and it is runing really slow. Simple tasks like moving a finder/exporer window stutters and there is a delay on absolutely everything. Any ideas? This is happening on MAC to MAC and PC to MAC. Any advice or feedback would be very usful. Thanks Craig
There have been requests for this since 2014 I do not understand why this is not a thing yet it is so frustrating to deal with the screen auto-scrolling any time your mouse gets anywhere near the edge of the screen.
is it possible to have MFA using sms instead of Lastpass? I have a client that insists on using his old flip phone that does not support email. He needs a method that can be used allowing him to use his phone.
We are experiencing very slow connections following this mornings updates. We are seeing this across multiple sites. we have rebooted hosts, restarted the service and have the latest client installed. Everything was ok yesterday, prior to this mornings updates. Any suggestions as to how to resolve this please?
I have not gotten my host screen to scale correctly within the past month. Every time I remote in using GoTo, I get bound into this square view with black bands along the side that condenses my host screen, even when I extend to full screen with the GoTo Viewer. I am using identical monitors between my host computer at…
Recently we were told about a problem with gotomypc and printing PDF's remotely using Adobe. When we try to print we get an error. We switched to Edge and are able to print, but the functionality in Edge is not good. We were told this is a known issue at gotomypc. Is there a fix in place or a better work around other than…
Where can I see all the cases for our organization? Open, closed, etc. Thanks
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