Currently we have 2 users that suddenly have 4 displays in display manager, they should only have 2, and it will no longer allow them to extend the displays across the 2 monitors. Reboot does not solve the issue. Has any one else had this issue? How do you recommend we remediate. Thank you!
Hey everyone, I am encountering a weird issue after installing the GoToMyPC on my Windows 10 PC. I am getting this error "the system cannot find the file specified". I don't understand what could be the issue? Could someone please help me?
I'm using GoToMyPC version 2022.100.3601 on a Windows 7 workstation for a couple of years, without issue. Everything was fine last week. When I logged in after the weekend I received an error message, "The screen on the remote computer is not blanked out. This is because the Screen Blanking Driver is not running. Please…
I noticed there are .msi files in the C:\ProgramData\GoToMyPC folder. It appears the folder names correspond with version updates (G2P_2714, G2P_2652, etc.) Is this where GTMPC stores its update files? Just curious what these are.
I am 3rd party IT for a small business that uses GoToMyPC for remote access. This client is experiencing intermittent connectivity issues to their host PCs located in their offices. It seems that this problem is upon "reconnecting" after being connected and logging off. To me, it is as if it isn't actually releasing it's…
Hi, Lately when using GoToMyPc I can get as far as the Host PC Lock screen but I am unable to open the login page. Screen freezes far a bit then reboots with the mouse controls rules and the lock screen. This happens from both android and window devices. I can get access if I leave my PC unlocked. Not optimal. GoToMyPC…
Hi, I can get as far as the Host PC screen but I am unable to open the login page. Screen freezes far a bit then reboots with the mouse controls rules. This happens from both android and window devices. I can get access if I leave my PC unlocked. Not optimal. Gotomypc ver: 2022.8.3585 Status: Ready Service: Not running as…
Does anyone know if there is a planned date when multi-factor authentication via SMS will be phased out? We have some users who are still using SMS for authentication codes, but it would be good to know if there's a date we should plan for migrating users over to LastPass.
I use GoToMyPC to connect to two PCs and a Mac (from a Mac) Occasionally, the remote machines will behave as if the Ctrl key or the Command key, respectively are pressed down. If I disconnect and reconnect, it rights itself.
Since a bug with a 4G connexion, I can not anymore print on the PC with I was connected and on the same PC, I can not copy / past between two software (for example, it's work in Microsoft word but not, for example, between a web browser and Microsoft word). Il have already check the Windows 11 insallation, process the…
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