I am having connection issues logging from a Mac to a PC. I have been able to use another PC to log into the PC that I wish to access. When I use the Mac I log in from https://gotomypc.com/as per normal. The app loads and appears to connect as far as the target PC shows. However the connecting stage on the Mac just closes…
We are struggling to get Azure MFA set up. We purchased the license that permits that. That is the only reason we bought that license. We use phishing resistant MFA such as FIDO key and Windows Hello. Microsoft has been releasing conditional access rules for "require phishing resistant MFA for admins" and those rules will…
I have a user who uses her GTMPC account to access her host machine from multiple other, client machines. She recently received a notice that she has reached the limit of client machines she can connect from. I cannot find any documentation anywhere on the GTMPC support site about a limit to the number of clients a person…
I am trying to log in to change billing, etc. When I log into "GoToMyPC" there are links on the left * Billing * Plan Selection * Account History * Settings None of these work. I said, "self, maybe work is blocking something" so I tried my home computer. Nope. I said, "self, take your phone off wireless and try that."…
Yesterday when I attempted to log into Gotomypc from Mozilla Firefox, the two-factor code provided by Lastpass Authenticator did not work. Entering it in the authentication blank just brought me back to the login prompt asking for my email address and password. It happened with the authentication code delivered via SMS…
Hi: Newbie here. Can I connect a laptop user to my Host PC so that laptop user can access and work on applications on the Host PC at the same time that I am working on the Host PC? If so, how does this work and look? Does laptop user and Host PC user see each others activities/work? Can I also connect a second PC to the…
Hello. I was just wondering when you access your main computer with GoToMyPC. Can that computer's IP address be located? Since Facebook is pretty strict about IP addresses and so forth, I want to leave my main computer at home and access it via another one while I travel abroad. But can that computer be located by Facebook?
Tried in Chrome. Tried in Chrome with HTTPS Anywhere add-in disabled. Tried in Edge. Same error message each time: Error ID: -17,890,347. What is going on and why can't I get in. Edited to add: contacted another admin within my organization and asked him to try from his home PC. He confirms that he can log into Gotomypc as…
We have a medical imaging workstation that shows advanced graphics (3D scans of patients) using an NVidia Quadro M4000 for display and an Nvidia Quadro M5000 for GPU compute. We have a Wacom 27 QHD screen attached via DisplayPort. The problem comes when we switch off the monitor, or disconnect it. We can connect with…
We are looking at locating a tool that can allow remote view/control/sharing in a secure environment. The endpoints will not have direct access to the Internet, but will need to be able to send requests for view/control to Internet/external users. This environment does have a "DMZ" so if the product has a "proxy" that can…
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