We are looking at locating a tool that can allow remote view/control/sharing in a secure environment. The endpoints will not have direct access to the Internet, but will need to be able to send requests for view/control to Internet/external users. This environment does have a "DMZ" so if the product has a "proxy" that can…
We are using gotomypc on medical devices behind a firewall that does not allow DNS through it. We therefore rely on the hosts file (in c:\windows\system32\drivers\etc\) to resolve hostnames to IPs. This has worked well, but recently we have been having a lot of problems. Is anyone able to provide me with a list of…
Since installing Gotomypc on my desktop for access by my laptop, Google Drive for desktop has stopped working properly. The settings all say Google Drive and Drive for Desktop are syncing, but they are not. I either need to figure this out or uninstall Gotomypc. Any ideas?
Hi, I'm hoping someone can help me with a solution. Is there a way to create a group with access to specific PCs and then when users are added they will automatically be granted access to specified PCs? Currently, I am only aware of manually granting PCs to a user's shared access (or vice versa) and then adding them to a…
Copy Paste/ Clipboard sync used to work previously and never had issues with it for years now. Suddenly it stopped working. I am trying to copy from my Macbook and paste to GotoMyPc remote session and vice versa. Please assist.
Hello: Hardware: HP ProDesk OS: Windows 10 Pro (Windows 10 22H2 OS.19045.3271) All updates are installed GoToMyPC version 2023.06.3786 It used to blank the monitor. Not anymore. Any assistance or recommendations appreciated.
Hello GoToMyPC Users, Behind the scenes, GoToMyPC engineering teams are constantly innovating and working hard to enhance your remote access experience with the latest technological advancements. We are thrilled to announce an all-new browser-based remote-access solution, eliminating the need for any downloads. This new…
Hello. I have a user using a Mac client connecting to a Windows host. They are experiencing an issue where the Find (control+F) and Paste (control+V) shortcuts are not working. They state that when trying to use the Paste shortcut, clipboard pops up. Is anyone else getting reports of this issue, and can the GTMPC team…
My org's users are all seeing 'upgrade' next to their machines when they log into gotomypc.com. in the past our machines have downloaded upgrades automatically. Back in the last week of June I had to contact Gotomypc support because virtually all our systems had been rolled back to version 11 and were saying 'latest…
My host PC has one monitor, but I have two in the client PC. Is it possible to simulate multiple screens in GoToMyPc with that configutation by creating a virtual monitor in the host PC? The host PC is using Windows 10 Pro.
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