4/1/2026 update: We’ve just rolled out a smoother, faster, and more inclusive Spotlight experience for all of our GoTo Training Customers! Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: Enhance meetings in real-time Host and…
What's new about this feature: An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. The information is captured if it is downloaded before the training, during the training, or after the training. The name (title) of…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
Hi I am looking to host a free training event. The event will be promoted and attendees register via a separate marketing site but don't want attendees to have to register again on GoTo. Is their anyway i can produce a generic joining link for the session without have the attendees register (my plan was to email them the…
We are trying to pull an attendance report for a session but it doesn't appear in the list to select. I tried setting the parameters for "Last 90 Days" and the exact day (Jan 30, 2024). It does appear in Past Trainings, so it's there, but need the attendance report. Training ID is 450-061-628
I've built a GoToTraining record for a 3-part training series. I built is as a recurring session and each session has ad different date and title (description of each is in the overall description). I've set up reminder emails for the series as a whole. If a learner registers for more than one session, will they get a…
For the past couple of weeks, while in a GoTo Training class session as an organizer, I find that when I post a longish chat message (one that's too long to fit on one line within the window), the sent message does not wrap properly within the chat window. Some of it is cut off by the left border of the window. To see the…
We promote the use of sending questions to Organizers Only if people are too shy to ask a question "out loud" - we could easily see the pink messages so we would not mention their name. Now they are all green. Who thought that was a good idea to get rid of the color-coding?
During an all-day training session today (1/31/24) with 25 attendees, 3 students reported that they no longer could find the chat feature, even though they had been using it earlier in the same session. At least one of them was using the browser-based version of GTT and one of the others was using the desktop app version.…
GoToTraining went down about 25 minutes ago, no one can register or join meetings. Yes I have tried different systems, browsers, cleared cache. Trying to join attendees get "Bad Gateway" or Error We apologize, but an error has occurred while processing your request. Please try again. For support, please contact Global…
Is there a document with information about the white board features for attendees? I would like to send something out in advance of the session with a list of the features for collaboration and a quick description of the best use of that feature.Â
I'm working on an integration between our product and GoToTraining, which has stopped working because the "gotomeeting://SALaunch?Action=join&MeetingID=123123123&UserID=234234234" format is no longer recognized by the GoTo App. I can see that the app registers a "GoTo Desktop protocol", like "goto://", but I can't find any…
We have been asked by to support to request this feature again , along with my request for you to add to the certificate, the length of time attended for evidence of the number of hours , as delegates need to access url links and also have proof of no of hours attended for cpd. I hope the snip helps to fast track this long…
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