Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
My webinars typically consist of live intro, followed by a pre-recorded video (which I upload prior to the start of the broadcast), followed by a live Q&A session and outro. I have also programmed the backend to automatically record the webinar once the broadcast starts. Using the old version of the platform, my recording…
Hello Links copied from the GoTo admin dashboard (under Share->Registration Link) and placed in a invitation email and opened on IPhone (either mac mail or other mail apps) and the IPhone has the new GoTo app installed, are going straight to the GoTo app and asking people to sign in or create an account. I have been…
Hi, I use the GoTowebinar application to do webcast seminars. Yesterday some customers trying to enter from their mobile devices through the GoTo app got this message: "You need the appropriate permissions to use this application. Contact your company's system administrator to validate your license on this product" What…
Hello everyone, We have been using GoToWebinar for many years. However, we decided to terminate our subscription and canceled it. Despite canceling before the billing period, we were still charged for an additional month. The main issue is that our payment for the month was made using two different cards. Upon checking,…
Hi, Does anyone know what are the available fields/variable in gotowebinar? At the moment, we only know about [Time] variable.
I am on a live session and I have the sound but not the image. What should I do ?
Hello, for the first time it happened to me now that today I hosted a webinar that ran for a little over 2 hours, it was recorded, but the video is not available in the video library. The WEBM file I have on my PC cannot be converted to another format, it reports an error. So is it possible that there was some error in the…
The last post asking for closed captioning was May of this year. Is it available or not? A simple answer would be appreciated.
As moderator, I want to start the webinar broadcast showing just my app and performing narration (no video, just my voice). After my intro, i want to enable the audio/video of the panelist(speaker). After the panelist is done, i want to enable my audio and screenshare and disable the panelist's video, but keep the panelist…
Hi, I have a GoTo account and have logged in to arrange a webinar but it says 'You currently don’t have any products.' Does anyone know how I add products please? I cant see how to do this in the options available to me - I can only edit my personal details or request developer tools. I cant mention of 'products' in the…
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