Audio Test has been rolled out for all customers in GoTo Webinar, GoTo Meeting, and GoTo Training. Audio Test lets you record and instantly replay a short sample to confirm your microphone and volume settings before speaking to your audience. No guesswork. No relying on attendees to validate your setup. It’s a quick,…
Hi, I am happy to share that we have a new Attendee Quick Start video for your webinar attendees. Our fantastic video creator Jed used included chapters so you can watch and share the content relevant to you. 00:00 Introduction 00:12 Registering for a GoTo Webinar session 00:44 Email confirmation for GoTo Webinar session…
Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
Hi, Just tried to connect to a webinar via https://www.goto.com/webinar/join and got an error message saying 'The webinar you are trying to join is no longer available.' Problem is that the webinar only started 1 minute before I tried to connect so was running live at that time. Why am I getting the error mesage?
Screen dims and flashes “expansion/audio” buttons every 5-10 seconds during a webinar on Safari browsers. I tried this with both a Mac and iPad with the same symptoms. It’s simply unusable.
Hello everyone, I recently conducted a pre-event webinar test in the New Experience with a few attendees. The problem was that these attendees were repeatedly redirected to the webinar registration page when they clicked on the meeting URL. However, after multiple attempts, they were suddenly able to join the webinar with…
I don't know if I'm alone here but we have been struggling MIGHTILY with polls since the new GoToWebinar experience has come out of beta for standard events. With every webinar held, we have numerous participants who cannot answer polls at all or are only able to answer the same letter option every time. Since we offer…
How can I conceal the list of participants from all attendees, including experts? Tks
Hi, I have some questions about registration form setting and survey: 1. Can I create the registration form in Chinese? 2. Can I add custom items with multiple choice options to the registration form in Chinese? For example, 'How did you hear about our events?' with multiple choices including: Social media, FB/Google Ads,…
How can I get a summary/report of the polls that I conducted during the webinar? I spoke to GTW support and was told that you cannot do that. I dug further and found that I could get an 'Attendee Report' that included the Polls. But this is a large Excel sheet that has a ton of data. Is there some way that I can get a…
I did my webinar with a powerpoint presentation and a webcam but at the end of the session, my recording only had the powerpoint presentation and not the webcam. I spoke to GTW support and they said that it was because I saved the recording locally on my computer and not on the cloud. But that does not make sense, since I…
Hello ! enjoying the new goto webinar experience here; however my team has said that the notification pop up for when someone arrives or leaves that pop up in the corner of the window is a distraction during the presentation. Is there a way to turn this off so that we do not see when people leave or arrive? I check the…
Whatever happened to the good old GoToMeeting and Webinar? Easy to use, intuitive. Now there are so many "upgrades" with no usability. I set up a webinar a few weeks ago (we do weekly ones) and had been advertising to folks, but now I can't log-in to do a simple status check. The old icon doesn't work? Come on, let's…
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