Audio Test has been rolled out for all customers in GoTo Webinar, GoTo Meeting, and GoTo Training. Audio Test lets you record and instantly replay a short sample to confirm your microphone and volume settings before speaking to your audience. No guesswork. No relying on attendees to validate your setup. It’s a quick,…
Hi, I am happy to share that we have a new Attendee Quick Start video for your webinar attendees. Our fantastic video creator Jed used included chapters so you can watch and share the content relevant to you. 00:00 Introduction 00:12 Registering for a GoTo Webinar session 00:44 Email confirmation for GoTo Webinar session…
Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
New to GoTo Webinar. Can an On Demand / Recorded event use an external mp4 as the recording source? For instance, I'd like to be able to record the webinar (screen recording and audio), save it as an mp4 and use that as the recording that will air for the webinar. It looks like I only have the option of pulling video from…
Hi there, new to GoTo webinar. In a "Recorded" event, is there a way to show the pp deck and the video/demo at the same time? For example, we want the webinar to have the feel of a live session, but it will actually be recorded video and audio and pp deck shown at the same time to compliment the video/demo. Thanks in…
Hello community, We had a monthly webinar that ended few days ago. I could find all the participants of the webinar. However, since the end of the webinar, people are still registering to the webinar. When they click on the register link, they are redirected to a page where they can register, and after that they are…
Hi! I saw some old posts from 2020 for this but didn't find a solution that was working anymore. I have tried the browser and desktop versions without finding solutions. So how could I see myself while I share my screen on Mac when I am holding the webinar? Can I see the same screen that the participants see because they…
There is an option to resend the confirmation email, even if the event has passed. I believe this should be added to all email types, even follow-up emails with a certificate. It makes little sense why you're able to resend the confirmation email after the event, but can't resend the follow-up email.
Hello, It seems that this issue appeared again. I cannot see any past webinars. Can you please look into this asap as I need to organise a webinar based on the past one today? Thank you.
Is there a way to disable attendee arrival and departure notifications? It’s visually distracting to see the arrival and departure bubbles appear constantly throughout a webinar.
In reminder emails and invitation emails received through Outlook, special characters (such as a registered trademark symbol) are not supported in the title. Further to this, the calendar hyperlinks and 'time until the webinar' values display random characters. Please can this be fixed?
All my users with macOS Sonoma 14.4 1 on their Mac computers cannot access my live webinars ( i'm using GoToWebinar in standard mode) When they try to log in from the login reminder emails, they get the application downloaded correctly, but when it comes time to run they have no sound or image of the class, the app is not…
There is a glitch in the GTW system. Somehow every webinar notification is coming from just one person and not from the correct senders. I was asked to check with my true sender and they verified that they did not know this person and sent proof of what they have set up with GTW was correct. This cannot be a problem on my…
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