Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
Hello community, We had a monthly webinar that ended few days ago. I could find all the participants of the webinar. However, since the end of the webinar, people are still registering to the webinar. When they click on the register link, they are redirected to a page where they can register, and after that they are…
Hi! I saw some old posts from 2020 for this but didn't find a solution that was working anymore. I have tried the browser and desktop versions without finding solutions. So how could I see myself while I share my screen on Mac when I am holding the webinar? Can I see the same screen that the participants see because they…
There is an option to resend the confirmation email, even if the event has passed. I believe this should be added to all email types, even follow-up emails with a certificate. It makes little sense why you're able to resend the confirmation email after the event, but can't resend the follow-up email.
Hello, It seems that this issue appeared again. I cannot see any past webinars. Can you please look into this asap as I need to organise a webinar based on the past one today? Thank you.
Is there a way to disable attendee arrival and departure notifications? It’s visually distracting to see the arrival and departure bubbles appear constantly throughout a webinar.
In reminder emails and invitation emails received through Outlook, special characters (such as a registered trademark symbol) are not supported in the title. Further to this, the calendar hyperlinks and 'time until the webinar' values display random characters. Please can this be fixed?
All my users with macOS Sonoma 14.4 1 on their Mac computers cannot access my live webinars ( i'm using GoToWebinar in standard mode) When they try to log in from the login reminder emails, they get the application downloaded correctly, but when it comes time to run they have no sound or image of the class, the app is not…
There is a glitch in the GTW system. Somehow every webinar notification is coming from just one person and not from the correct senders. I was asked to check with my true sender and they verified that they did not know this person and sent proof of what they have set up with GTW was correct. This cannot be a problem on my…
I just received an email from a webinar that I registered for that will start 1 week from today. I am not sure if our own webinars have this feature turned on. I looked at the settings and I do not see this mentioned anywhere, and I am not sure how to check this option. Can you tell me how I can review our settings to see…
I renewed our GoToWebinar license today after it lapsed at the end of last year and found that all our history is no longer available (ie. records of past webinars, webinar recordings and all past analytics). My understanding from other past community posts is that at the very least, the analytics should still be in tact.…
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