Your workflow is only as strong as the tools powering it — and we want to make sure LogMeIn Rescue fits seamlessly into yours. Take our 5–7 minute survey and help shape the future of Rescue's integrations. After completing the survey, you’ll have a chance to win one of five $50 Amazon gift cards. Your responses are…
Hey everyone 👋 If you’re managing remote support, endpoints, or just trying to keep IT from getting more complicated than it already is — you might want to check out this year's virtual event. GoFurther 2026 is happening on May 19, and this year we’re focused on something we’re all feeling: growing IT complexity. We’ll be…
The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Dear support, When use logmeln connect with Win10 OS alaways can't work,but when connect with Win7 OS is ok. Could you give me some solution with this issue. TKS
Chrome is set as default browser All apps are up to date Google Account is signed in and all play services updates are applied Install Rescue + Mobile for Android Launch Rescue + Mobile for Android Agree to Samsung Knox Terms and Conditions Activate Device Administration privelages for Rescue + Mobile for Android Open…
I have login to my account in web . But i fogot to save print code list for login and i stuck there , i go to account setting to turn off 2 - step security and find print code list but i cant see . What do i do now ??? . Please help me .
May I know what do these files contain? connlog and plog
One of the computers (In a different city) i am connected to has the green symbol flashing. When I run diagnosis, everything is good, but after the name but in fromt of the IP there is a * asterisk I cannot browse that computer or ping it, I get a timed out. The weird thing is I have another computer next to me that is on…
I'm trying to copy and paste a form/document from one pc to anonther but uable to simple copy and paste?
In 3 different instances over the past few months, I've been unable to start a remote support session on someone's Windows 10 computer. I have them go to logmein123.com and give them a pin and have them download the applet. When they run it, they get a UAC prompt that they accept. However on my end, it looks like they…
We have been a long-time customer and were recently told that our concurrent technician licenses were undergoing review and a new limitation of a 3:1 scenario was going to be enforced. We would be required to have 1 license for every technician we have registered in the admin console. For a company with 140 technicians who…
Hi, I've searched this forum for a few minutes but can't find a solution. Certain PCs I log in to require CTRL+ALT+DELETE to log in. The button on my rescue console does nothing. Help... Logging in to these machines when they are active is no problem by the way.
Hello, im trying to open logmein rescue console and doesn't work, I can't run the application, automatically it goes down.... this issue has started today after get windows updates. Windows 10 Pro v1809
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