The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
The Rescue Team is excited to announce that version 4.6.0 of the Rescue ServiceNow integration is now certified on Zurich, the Fall 2025 release for ServiceNow. Customers using the integration will be able to immediately update to the latest version of ServiceNow without interruption, and can continue to realize the value…
What went live? Today the Rescue team is thrilled to announce that Live Lens and Live Guide session types are now available in the webtc! Customers will no longer need to login to separate consoles to initiate sessions and can do everything from within the WebTC - saving time and improving their overall workflow as they…
Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here. About the Rescue In-Session AI Assistant About AI Screen Translation AI Demo Video Looking for standard feature comparisons? Click here Rescue Plus Add-on Modules Desktop…
What Went Live? The Rescue team is thrilled to announce that DRAP (Device-Based Restricted Access Package) - Phase 1 is now live! Part of the new paid Security Add-on for Rescue, this feature allows customers to protect any endpoints ensuring that only the approved Rescue account can establish a support session. Customer…
I use logmein Windows client much more then Central and for years it has been bothering my eyes, especially at night. It is by far the brightest thing on my screen and a simple addition of a dark mode option, would really ease late night eye strain. I do not see a topic for Logmein Windows client, so I am unsure if it is…
I was scam buy Peter Edwards for 36hundred dollars.I bought 4 google play card for 2 were for 250 dollars 2 for 500 dollars and a target gift for a 1000 dollars.I would like to get back .I tried to stop them but they tranfer to something else.The telephone number they gave was 818-651-7877 extension 2427 I'm
Hello, I am trying to show Microsoft an issue we are having with some of their software. They gave me this URL https://support.microsoft.com/en-gb/help/29289/receive-remote-assistance-support-from-microsoft which uses LogMeIn rescue and asks for a 6 digit code. We run the exe file and it then sits on Connecting... forever.…
Title. I tried to reinstall hamachi. Still norhing Tried to install adapter using ''hdwwiz'' but i can't because of error ''the following equipment was not installed LogMeIn Hamachi Virtual Ethernet Adapter/There was an error during the installation of the device/one of the installers of this device can not perform the…
Hi All, We have recently started using LogMeIn Rescue in our organization. From Architecture point of view, we would like to know the exact role of DB, Web Servers, Gateways & Media Servers Thanks in Advance
I am having a connection problem via relay / encapsulation transmitted, I have been having this problem for a few months and no video tutorial so far has helped me.
Where's the delete button?
Starting from next version of OS , Apple will stop supporitng 32 bit Appletes, Did we have 64 bit Applet, Can we get an estimated timeline for receving the 64 bit Applet. Thanks
AutoHotKey does not work with LogMeIn Rescue. Is there a solution or workaround? If it does not work with Rescue, what hotkey / keyboard macro software works with Rescue?
There are two known issue related to the Rescue Mac Applet when used under the new macOS Mojave (10.14): - After a reboot of the customer’s device, the customer needs to enter their OS credentials even when the Applet is running in Mac Daemon mode. - MacOS Mojave notifies users that the Rescue Applet is not optimized for…
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