LogMeInClient launches and does nothing

consumer

Using Chrome, NOT in incognito mode and with cookies enabled. Same thing happens in Firefox and Safari.

 

No matter how many times I reinstall the client /desktop app, I get the message below.  And I am only able to use the feature limited browser version as the LogMeInClient is unresponsive.

 

I am on a MacBook Pro running 10.9.1

 

I am a paying Pro customer and would like full access to the features.  Please help. Thanks.

 

 

 

 

 

 

Launching LogMeIn Client in a moment... Did it start?

 

1. Maybe Chrome is waiting for your permission to start the application?Check your desktop for the External Protocol Request dialog box.
The LogMeIn Client should be selected already. Select the Remember my choice option then click Launch Application.

2. If you cannot proceed, download again

3. Run downloaded appCan't find it? Press SHIFT+CMD+J to view recent downloads!

Alternatively, start feature-limited session in Chrome.

 

 

 

 

 

 

budsap

I am having the same problem.  The free version of logmein that I used for a couple of years worked fine and was bug free.  Now that I have been forced to pay for the product, it has stopped working correctly and the folks at logmein have been unable to help me.  

 

I have the same issue as you and it does not matter which browser or OS I use.  I am using windows operating systems ranging from XP to win 8.1.  The odd thing is that sometimes logmein works correctly and pops the window open when I log in with full features.  Then, without explanation, it reverts to not being able to open the window with full features and the only option I have is the feature limited flash version which randomly has its own issues working.  Really frustrated with logemin right now and will need to find another solution for my business if they can't get this working correctly.

 

Did you find a solution?