Can't Connect To remote Desktop on any Device

I've never had a problem with connecting remotely to my home computer using the remote desktop but just recently, on all device and computers, I can't connect. It goes through the stages and gets caught up on Veryfing ...when eventually it just time sout.

I deleetd and reinstalled the Logme in Desktop on my local computer as well as my remote computers and devices but still nothing. I tried accesing a 2nd remote computer and that works, just not my Mac Mini which I use all the time to remotely manage.

Please help.

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Katie_P

Hi All,

I have looked in to this and there appears to be a known issue that our Technical Support Team is actively investigating. We ask that you please contact support so we can gather as much feedback as possible. Please reference the existing parent ticket- 03751523.

Thank you,

Katie

cateyed78

Yes me too. And if I can connect, the login prompt keeps popping up so I can't connect. It's really weird.

I've got 2 LMI accounts and I'm having similar issues on both. Recent update?

Rtip

I am experiencing the same problem. It times out. No connection. My computer is online but cannot connect from any device. Mac computers.

PSCHNEIDER1

I am following this as well. Always worked in the past. I know the computer is up and running remotely but I get pop up box that says disconnected before it ever appears I was connected. Remote computer is Online.

CardiologyUser

Following... we are having the SAME issue with our mac laptops - all of the sudden it stopped working.

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