Is anyone going to answer the question about "banned" status???

Submitted a ticket since 24/7 support is closed. Did someone not tell them that this is no longer freeware?

PC says banned. I need to access it. No info in FAQ's. No info in forums. Lots of new confusing products being launched. Are you guys using the AOL playbook there and hoping for a better outcome?

PLEASE don't fade off into obscurity of a once highly useful and reliable tool into the trash heap of saving money by cutting support, not testing before rollout, and looking for as many confusing revenue sources as possible. It used to feel like a tuned sports car. Not so much anymore.

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alanpij

I'm very surprised to get a "closed" message on the support line! I guess Team Viewer folks will be happy about that.

Lisa_K8

Hi @LogMeOut100,
I forwarded your question to our Support team and someone will be in touch with you.
We are also in the process of creating an FAQ to address customer's questions about receiving the "banned' notification. I will share that information as soon as I receive it.
Thank you for your feedback!
Sincerely,
Lisa Kate
Community Manager

tolga_

sfsdfg

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