deactivate a computer

I have a pro account with 7 computers on the account. 5 of them are activated and 2 are not, how do i deactivae 1 so i can activate another. The only option is to delete the computer from the account, i can do it that way but just seems to cause me more leg work because i will have ot go back to the computer to add it later down the road.

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warsawtech

Before I could offer any suggestions I need some clarification. You say you have 7 computers on the account. Does that mean you have 7 Pro client licenses or do you 5 licenses and 7 computers???

If you have just 5 licenses then there isn't any way other than the legwork as you put it.

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Julie_HU

Hello @Faalin ,

Thanks for posting!

@warsawtech you are correct. If you have a subscription that covers all the computers, they will be all set under Pro. Unfortunately since the Free product has be removed, you will not be able to switch the licences; deleting the extra computers that were set before the changes would be necessary.

If you need assistance with that feel free to PM me your account details as well as the change that you would like to process

Thank you!

Best,

warsawtech

Before I could offer any suggestions I need some clarification. You say you have 7 computers on the account. Does that mean you have 7 Pro client licenses or do you 5 licenses and 7 computers???

If you have just 5 licenses then there isn't any way other than the legwork as you put it.

sfrick33

would love to know the answer to this too!