We are in the process of upgrading our users to Windows 10, when we deployed LogMeIn to thier systems on windows 7 we required host side user consent to remote control the system as security precaution and to ease the minds of the users that the IT department wouldn't login and watch without thier consent or management approval.
This had been working as intended, when a user was present they would be prompted, and if they did not respond to the prompt the request was rejected unless host side user was not present. This way they could access thier own system when it was locked or logged off but if they were working they would be secure.
After upgrading to Windows 10 we are seeing that users are being denied access to thier system due to a none approved host side user request, even when the system is/has been inactive and the system is locked. Is there a reason for the change in behaviour from Windows 7 to Windows 10 that would cause a lock session to be seen as having an active host side user that would cause this?