LogMeIn Rescue Tech console on macOS High Sierra

mrtechguy2017

Upgraded to macOS High Sierra 10.13 and now LogMeIn Rescue is not opening.

"CrossOver is unable to intitialize a critical component.

Failed to import cxutils module into Python. See console for errors.

The program will now exit."

I am assuming that the LMI Crossover component is still only 32bit?

Reinstalled with new download. Same result.

Find more posts tagged with

Comments

mrtechguy2017

Where is that? I am from an enterprise license.

sv5

Dear mrtechguy2017!

The newest version has been uploaded to the Live site. It contains some extra minor bugfixes, and hopefully it will work in your environment.

Regards,

Sandor

marintech

Awsome, the beta works great for me.

mrtechguy2017

It would appear that my system is locking while running this new Beta.. The last times visible on the system.log appear to be related to winewrapper.exe and wineboot.exe

Sep 29 09:38:07 Fulcrum LogMeIn-Rescue[1641]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8
Sep 29 09:38:07 Fulcrum LogMeIn-Rescue[1641]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
Sep 29 09:38:07 Fulcrum LogMeIn-Rescue[1641]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8
Sep 29 09:38:07 Fulcrum LogMeIn-Rescue[1641]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
Sep 29 09:38:15 Fulcrum C:\Program Files\LogMeIn Rescue Technician Console\LogMeInRescueTechnicianConsole_x86\LMIGuardianSvc.exe[1659]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8
Sep 29 09:38:15 Fulcrum C:\Program Files\LogMeIn Rescue Technician Console\LogMeInRescueTechnicianConsole_x86\LMIGuardianSvc.exe[1659]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
Sep 29 09:38:15 Fulcrum C:\Program Files\LogMeIn Rescue Technician Console\LogMeInRescueTechnicianConsole_x86\LMIGuardianSvc.exe[1659]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8
Sep 29 09:38:15 Fulcrum C:\Program Files\LogMeIn Rescue Technician Console\LogMeInRescueTechnicianConsole_x86\LMIGuardianSvc.exe[1659]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
Sep 29 09:38:15 Fulcrum C:\windows\system32\wineboot.exe[1655]: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8

sv5

Hello mrtechguy2017!

Thank you for your feedback! Our newest Mac TC (ver 7.11) is already available in our Beta site. Could you check it please? It supports High Sierra and the two step verification login process too.

Beta Mac TC

smarin820

Yup, same here. Recue is useless to me now, until they fix it.

Quick Links

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!