We use Sophos UTM for our proxy. I have Goto Meeting working fine but Goto Training will not connected and the logs show cert errors.. Anyone know how to fix this?
it's the same software you would think if one works the other will.
2016-11-14 11:05:57.341 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 mcast::MCSNeighbor[21]::} _disconnect: disconnecting from the remote host, current connectivity=unconnected and status=disconnected
2016-11-14 11:05:57.341 PST i: [g2mcomm] <mcast-agent> {DeviceStack[so(41)t]::} close: closing device stack [(2010) "ECError::eIOError"]
2016-11-14 11:05:57.341 PST E: [g2mcomm] <mcast-agent> {CryptoHandler::} push: error processing handshake [(9000) "ECSecurityError::eBadCertificate"]
2016-11-14 11:05:58.002 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 mcast::MCSNeighbor[11]::} _connect: connecting to the remote host [68.64.5.62, 216.115.223.72, 68.64.13.116(mcs52-1-isp2.atl.expertcity.com, mcs52-1-isp1.atl.expertcity.com, mcs52-1-isp3.atl.expertcity.com):80, 8200, 443]
2016-11-14 11:05:58.002 PST d: [g2mcomm] <mcast-agent> JEDI connect: Start connect to mcs52-1-isp2.atl.expertcity.com(68.64.5.62<resolved>) (index=0)
2016-11-14 11:05:58.002 PST i: [g2mcomm] <mcast-agent> JEDI connect: Creating SSL socket for SSL
2016-11-14 11:05:58.004 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 MCastPeerController::} connect: successfully initiated connect to peer 4
2016-11-14 11:05:58.004 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 EPSessionHelper::} _join: initiated join to server 11
2016-11-14 11:05:58.004 PST i: [g2mcomm] <mcast-agent> JEDI connect: Connected to address[0] mcs52-1-isp2.atl.expertcity.com(68.64.5.62<resolved>):443
2016-11-14 11:05:58.280 PST i: [g2mcomm] <mcast-agent> (9000) "ECSecurityError::eBadCertificate"
2016-11-14 11:05:58.280 PST i: [g2mcomm] <mcast-agent> Certificate verification using Local Certificate Store failed with error. Logging peer certificate....
2016-11-14 11:05:58.280 PST s: [g2mcomm] <mcast-agent> EmbCert-OSCert 0 1
2016-11-14 11:05:58.310 PST E: [g2mcomm] <mcast-agent> {CryptoHandle::} handshake: failed to complete client handshake [(2014) "ECError::eEnd": ## SLS , cconn.cpp:239]
2016-11-14 11:05:58.310 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 mcast::MCSNeighbor[11]::} _disconnect: disconnecting from the remote host, current connectivity=unconnected and status=disconnected
2016-11-14 11:05:58.310 PST i: [g2mcomm] <mcast-agent> {DeviceStack[so(42)t]::} close: closing device stack [(2010) "ECError::eIOError"]
2016-11-14 11:05:58.311 PST E: [g2mcomm] <mcast-agent> {CryptoHandler::} push: error processing handshake [(2014) "ECError::eEnd"]
2016-11-14 11:05:59.002 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 mcast::MCSNeighbor[22]::} _connect: connecting to the remote host [68.64.5.112, 216.115.223.113, 68.64.13.42(mcs6-2-isp2.atl.expertcity.com, mcs6-2-isp1.atl.expertcity.com, mcs6-2-isp3.atl.expertcity.com):80, 8200, 443]
2016-11-14 11:05:59.002 PST d: [g2mcomm] <mcast-agent> JEDI connect: Start connect to mcs6-2-isp2.atl.expertcity.com(68.64.5.112<resolved>) (index=0)
2016-11-14 11:05:59.002 PST i: [g2mcomm] <mcast-agent> JEDI connect: Creating SSL socket for SSL
2016-11-14 11:05:59.003 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 MCastPeerController::} connect: successfully initiated connect to peer 2
2016-11-14 11:05:59.003 PST i: [g2mcomm] <mcast-agent> {Session 6882197699655939081 EPSessionHelper::} _join: initiated join to server 22
2016-11-14 11:05:59.004 PST i: [g2mcomm] <mcast-agent> JEDI connect: Connected to address[0] mcs6-2-isp2.atl.expertcity.com(68.64.5.112<resolved>):443
2016-11-14 11:05:59.279 PST i: [g2mcomm] <mcast-agent> (9000) "ECSecurityError::eBadCertificate"
2016-11-14 11:05:59.279 PST i: [g2mcomm] <mcast-agent> Certificate verification using Local Certificate Store failed with error. Logging peer certificate....
