Problems with Windows Remote Desktop on host computer

I have experienced issues (in the past 2-3 weeks) with using GoToMyPc. I am finding it disconnecting frequently and when I am connected and working with a remote Windows desktop on the host PC, the host is not recognizing key presses such as Ctrl-C and Ctrl-S (interprets them as just C or S) or text selection via mouse.

It seems to be consistently happening to me now so I wondered if it was maybe due to a recent upgrade (I'm using Windows 10 on both host and client machines and GoToMyPc v9.1).

Find more posts tagged with

Comments

Thanks again, that seems to have done the trick

Many thanks for the responses, I'll try that on Monday!

Letitia

Michael16

Hi Letitia, I agree with Clinton that you may want to reinstall GoToMyPC if you are experiencing issues after the Anniversary/August Update to Windows. If you do so, be sure to enable those settings in your Preferences to allow windows keys to pass from your client to host computer, along with any security features you had enabled.

Clinton J Wrigh

Yes I had to uninstall Go to My PC, Reboot and reinstall on my host computer after the Anniversary upgrade commonly known as AU upgrade caused lots of programs to not work. The reinstall worked for me solved all problems I was having

Quick Links

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!