Need to give person "shared access" to multiple Host PCs

I need to give a person "shared access" to multiple Host PCs.

We have quite a few Host PCs and when a new person starts working for us there is a need to add them to hundreds of Host PCs. I was hoping there was a more automated , quicker, way of doing this. Is there some kind of batch process that can be run either on my end or yours?

If it can only be done at your end then can I send you an Excel Spreadsheet with the changes I need to the list of Host PCs I have?

Thank you

Linda

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Linda Ruble

That's OK, this updating of shared access does not happen often but when it does, I was hoping to have a more automated way of adding the new person to the shared access of multiple Host PCs. That is what I would like to know how to do.

Thanks

AshC

I'm sorry about that, Linda. If I find a way to disable these notifications, I'll let you know on this thread.

Linda Ruble

So every time I add a person to the "Shared Access" of a Host PC and save the change, an email from the GoToMyPC admin center is sent to the person asking them to connect to the host for the first time? I am manually giving shared access to people on various Host PCs right now so I guess these people are being bombarded with invite emails.

AshC

Inviting a new user to shared access should send an email from the GoToMyPC admin center asking them to connect to the host for the first time.

Linda Ruble

When I am in the Manager panel (I'm not the owner however) and I add someone to the shared access of a Host PC, how do I "invite to connect?" Do I have to "invite to connect" for a secondary user when I add them to the shared access of a Host PC?

Thanks

AshC

Hi Linda,
The process is started by the admin, then forwarded from the primary user to the secondary user (invite to connect). After the second user logs into the host PC, they can change their own access code on their own.

Reference: https://support.citrixonline.com/en_US/GoToMyPC/help_files/GTC090008

Linda Ruble

The user would inherit the access code of the "Owner" of the Host PC, isn't that correct? The access code can be changed after that but does not have to I thought.

AshC

Hi Linda,
I'm afraid I don't know of a way to automate the shared PC process, as each user is expected to create a new access code-- which need to be done manually at each host.

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