regarding account

Sun Yong Park

Hi.

I think that I pay for it, it is my mistake. Therefore, Could I refund the money regarding psy6313 account?

Currently, I use ounr2tech@naver.com account only.

Therefore, I don't need psy6313 account and I want to delete psy6313@gmail.com account

Thanks.

Park.

Have a good day!

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AshC

Hello again,
I apologize for the phone difficulty. Email this alias directly from your GoToMyPC account email address: 'gotoservice@logmein.com' with your request to change service. Once your ownership of this email address is confirmed, we will promptly take action on billing request. This is a required security step for all customers.

Sun Yong Park

Hi. I am SUNYONG PARK.

I attached some pictures regarding my account cancel. Please, check it.

As I said, I have used ounr2tech@naver.com account just only.

Therefore, I don't need psy6313@gmail.com account.

I want to cancel(delete) psy6313@gmail.com account.

and I want to refund regarding psy6313@gmail account and delete psy6313@gmail.com account.

Currently, I am living at South of Korea.

Therefore, I can not call you regarding this because of time differenece.

Please, take an action to solve it.

Thanks.

Have a good day!

AshC

Sorry if there was any unclear direction before. This channel is not used for billing inquiries, and cannot be utilized for cancelling subscriptions.

Your options are:
1: Call our Support Staff to confirm your identiry
2: Email this alias directly from your GoToMyPC account email address: 'gotoservice@logmein.com' with your request to change service

Sun Yong Park

Is psy6313@gmail.com account canceled?

Sun Yong Park

Hi Michael. I am SUNYONG PARK.

As I said, I have used ounr2tech@naver.com account just only.

Therefore, I don't need psy6313@gmail.com account.

It is my mistake. I am sorry.

I want to refund regarding psy6313@gmail account and delete psy6313@gmail.com account.

Thanks.

Have a good day!

Sun Yong Park

My email address is psy6313@gmail.com

I want to cancel this account right now.

Please, take an action to solve it.

Thanks!

Michael16

Alternatively, you can email us from the email address tied to the account you wish to cancel.

Michael16

Hi Sun Yong, I checked the psy6313@gmail.com account and it looks like you are eligible for a refund, but I am unable to cancel the account from your request here. Please contact our 24/7 support team over the phone to verify the billing information on your account, and they will be able to cancel and refund you.

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