GoToWebinar - adding coorganizer issue

Good morning everyone.

I have problem with out goTowebinar. Our marketing dept. have GoToWebinar license assigned to their generic account, (marketing@companyname.com), they reported lately that they are abe to add co-organizers, but they (coorganizers) can’t start the GoToWebianar. Now... my tought is, that its caused by license volume (currently only marketing account is assigned with gotowebinar product, the rest of the users are with gotomeeting license), please can you confirm, or if I am wrong what might causing this issue. Thanks,

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AshC

In order to allow a Co-Organizer to start a scheduled event, they must be also a listed user on the active account, with an Organizer license themselves.

External-Co-Organizers do not have the rights to start or edit events, but can still join the live broadcast at the Organizer status level.

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