Here's something LogMeIn could do better - and I wondeer if others share this point of view. I operate a small busniess. I've been a Pro for Individuals subscriber since 2014. In that time, my subscription price has increased 600%. My subscription for the coming year has increased 40%. This is a striking business model, at least for the very short run. But having accepted my captivity for the coming year, I asked if my account can be charged immediately (December) rather than on the renewal date (January), for tax reasons. Nope. Can't be done, except if I would close my current acount an open a new one. Now that's great customer service -- increase my subscription price by 40% in one year AND refuse to charge my account early. Despite my Boston loyalties, I have to say this seems like a business ripe for disruption.
