Captcha Won't Load When Changing Subscription Accounts

Hi,

We're having a problem transferring some LogMeIn accounts from one to another. The machines run Windows 7, when we go to change the account subscription accounts in the LMI Control Panel (Toolkit), the Captcha doesn't load and instead gives this error : https://imgur.com/pnv8HBo

The error is that Captcha isn't supported by this "browser" but since it's running inside the LMI Toolkit I'm unsure of how to change its settings.

I've tried downloading chrome, firefox, IE11 but can't seem to get past this. I had no problems with a machine running Windows 10 as I'm sure the browser is updated.

Any light on this issue?

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Comments

akaz

I had the same issue, I was able to get it working after first installing Windows 7 SP1, then the IE 11 redistributable file and rebooting.

You said you tried IE 11 and it didn't work which is strange..

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