Problem with latest update

The latest update for GOTOMYPC for the Mac created a process visible in the Activity Monitor called "g2p_launcherhost" which is an absolute memory hog. It starts out at 70MB and quickly rises to about 8 to 10 GB. Even with compression it quickly creates "yellow" and "red" memory pressures that make it difficult to get work done. After unistalling the whole application, the process disappeared.

What is the solution?

Thanks,

Josef

Find more posts tagged with

Comments

jschratt

DONE! Thank you1

GlennD

Hi @jschratt,

Would you be able to follow the directions below and provide us with the logs from your Mac?

Download GoToLogFiles
Extract the zip file
Run the file GoToLogFiles.app
Click Continue
Select GoToMyPC as the product and click OK
Once the Success message appears upload the resulting zip file from your desktop to here

Quick Links

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!