I'm seeing if there's a reason for the icons in the Start menu being so small and cannot even click on them. Screenshot attached. It seems like the scaling is completely off even though scaling is set to 100% in Windows display. This is Windows 10 building 1803. LMI is set to match resolution at 1900x1200. The host resolution is 2880x1800.
Hi, not a LMI deal, Microsoft W10 (& other OS with same kernel) way of displaying.
Hi again,
I'm in the process of rebuilding another workstation. I installed Windows, fully updated, installed all drivers, and BIOS is updated. I see that turning off or disconnecting the monitor causes this small icon menu issue. It's fine when I reconnect the monitor though.
This workstation is currently at its base Windows installation:
Windows 10 Pro for Workstation 20H2
NVidia Quadro P5000Intel Xeon W-213332GB 2x16GB DDR4 2666MHz RDIMM ECC Memory
I'm hoping LMI has a work around. This kind of an annoying issue to deal with.
If it is off, so the display won't be recognized as it acts as if it was not plugged ! Well, it's like a closed laptop cover.
The trouble has nothing to do with Display Adaptator drivers but with MS Gereric Display driver and/or the screen capacity & allowed modes.
This rely on Win10 adapted modes detection.
Yes, the display is currently turned off.
@imsadmin Do you also have a display for that HD attached and open / powered on? If so, can you let us know if there are any driver updates for the graphics card / video driver there?
I'm experiencing the same tiny start menu. I also can't see right-click submenus on taskbar items or PowerShell IDE (it shows as a white rectangle). The PC has an Nvidia Quadro P1000 graphics card at 1680x1050 running Windows 10 Enterprise 1809. If I connect to another PC on the network and remote desktop from that to my machine I can see the menus fine.
Hey everyone! I arrived at this thread when searching for this problem and using Splashtop Business... so apparently this isn't something the LMI is the culprit for. I don't know what the solution is other than to make sure if you need to do remote access on a laptop that the display is active OR, in one case I had dual monitors connected via display port and then they were both turned off at night I had similar strange issues with the display and pointer accuracy. Hope this helps!
@Anon53115 Thanks for those details. We have some similar systems here, but cannot currently replicate with various display combinations. Would you be able to create a case with Customer Support when you have time to work with the problem desktop?
Same Problem here, Win10 pro 1803 on a HP EliteDesk 705 G4:
- all drivers up-to-date.
No problems while connecting via RDP.
@BCSTech Could you please specify the operating system and display resolutions you've setup the PCs with? Have you tested all combinations to see if there's any variance?
I'm having the same issue with a workstation. Anyone come across any possible fix?
Unfortunately we were unable to reproduce this on Windows 10. I find it very strange that a full reinstall of the OS would have no effect at all. Did you try to 'zoom' on the Host as well?
I just reinstalled Windows, installed/updated all the drivers and installed LMI on my work laptop. The start menu still have small icons. Is no one else having this issue?
@lostwitness OK, then you might want to start by changing the Host display settings to something else. If all display options show the same behavior, it might be worth checking for driver updates on that Win10 device.
@lostwitness Sorry about the visibility there. Did this just start happening, or has the view always been that way for this particular Host?
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