Wrong title in Confirmation Email to Registrants

rrudolph

Each time I create a new webinar by copying an old webinar, my new title does not get inserted into the Confirmation Email to Registrants.  All other emails contain the new title, but this one never updates and I have to manually change it.  Does anyone else have this issue?  If yes, how do I fix it? 

GlennD

Hi @rrudolph,

 

How old is the original webinar that you copied? There was an issue with webinars that were scheduled back on our original GoToWebinar platform, so if the original webinar is older than a year or two that might be the issue. The fix is to create a new webinar from scratch and then copy that going forward.