How many WebCam's can be used during a GoToWebinar?

Hi,

As of June 30th 2020 GoToWebinar now supports sharing up to 25 webcams.

All comments

thanks for the confirmation Chris

The old limit was 6. It changed a year ago (June 30, 2020) to a maximum of 25 webcams at one time.

Hi Glenn,

is this confirmed? I was told on the phone by helpdesk that it was 6, and then when I queried this (as I have had 11 webcams showing at the same time) I was told it was actually 25).

thanks

Barry

As an update to this - I am seeing conflicting information which says 6 maximum (though I have had 11 cameras on previously in a webinar), and some sources online saying 25. Help desk have just said 25 (after initially saying 6) - but couldn't point me to any reference information online which says this, other than an internal memo).

thanks

I am looking to see the maximum number of webcams that can be in use at the same time in a Webinar - that is, how many of my panelists can be on screen at the same time.

many thanks

Barry

hugheslk08

When will the webcam limit be raised on GoToTraining?

Hi,

As of June 30th 2020 GoToWebinar now supports sharing up to 25 webcams.

Six is the maximum number of webcams at one time.

In GoTo Webinar, any text entered in the Question panel by the Attendees is seen only by the Organizer.

BP25

Hey Community,

I am new to GoToWebinar and have a couple of questions that has come up from using the product recently.

Is there are a license or configuration that will allow for more than 6 participants to concurrently share video at any give time?
Is there a way to configure the webinar so that only the organizer can see the feedback being asked, or can we configure the Webinar so that participants can only “chat” with the organizer and not to everyone?

-BP

@TBeekman There are plans to increase the GoToWebinar webcam allowance, though we don't have an ETA for that development yet.

TBeekman

GlennD,

Are there any plans to increase the amount of webcams in a webinar at a time? While working with the free trail I did notice the 6 webcam limitation and thought that it was due to it being a free trial. As a result of the discovery I did call and speak to a sales person regarding the limitation and was unfortunately misled on what the actual number was for webinars. It would seem that LogMeIn would want to compete with their competitors in this aspect, since Zoom does allow for up to 100 panelists to show webcams at the same time.

Any input you may have would be great.

Thanks,

Tracy

@J_Davis_Cdale That website info specifically references GoToMeeting services, which currently allow for up to 25 webcams at one time. It should only pop up when you hover/click on the GoToMeeting icon.

I think that means you can have 25 people included as Panelists and Organizers, and only the Panelists and Organizers can share their webcam. The max to share at one time is 6. I agree this text on the marking page is misleading and should be addressed.

Additionally, you can have up to 25 people talking at the same time (mics unmuted).

J_Davis_Cdale

If the maximum is 6, then why is it advertised as 25?

6 at one time, and the person has to be an Organizer, Panelist, or Presenter to share a webcam.

Hi @diazdiegof2

In a webinar, up to 6 webcams can be shared at any time by webinar staff (organizers, panelists). https://support.goto.com/webinar/help/hdfaces-video-conferencing-faqs-g2w060022

diazdiegof2

how many people in a gotowebinar session can share their camera at the same time

Hi @Manuela

Currently, 6 webcams at a time are the maximum number supported.

Manuela

I would like to ask to increase the number of webcams for the Webinars. 6 is not enough when you have more than 6 panelists speaking at the same time in a panel discussion.

Is that possible?

Also I would like to ask to increase the lenght of the polls. 60 letters are not enough.

Thank you

Manuela

Hi Melissa,
If you have a smaller group that needs to share their webcams, I might suggest utilizing GoToMeeting instead. As previously mentioned, only Staff members have the ability to share webcams in GoToWebinar, and if everyone is a staff member (if you upgrade all participants to Panelist roles), then that defeats most of the reason for using GoToWebinar services in the first place.

In GoToWebinar, you would have to elevate everyone to Panelist in order for them to use their webcam. And you can have only 6 webcams on at a time.

So the procedure would be something like this.
- Elevate everyone to Panelist by right clicking on their name in the Attendee list.
- This might unmute everyone's mic, but they can mute and unmute themselves.
When the time comes for each to speak -
- Have them turn on their webcam from the GoToWebinar control panel.
- After they speak, they should turn off their webcam and mute their own mic.

Melissa12

Hi I will have a group of 25 on a webinar and would like everyone to intro themselves. Is it possible to go to their webcam while they intro? Thanks

Tom_W

Hello Anna, I believe you'll find the following support article that I linked below helpful in understanding how to manage turning webcams on & off. Please note that for GoToWebinar specifically, only staff members (aka: Organizers & Panelists) are allowed to share webcam.
If someone has joined in as an Attendee and need to share their webcam, you will have to promote them to a Panelist (or Organizer) first. If you wish to promote someone while in session, find their name on the attendee list, right-click on their name, and you should see the option to 'Make Panelist'.

Share Your Webcam (Desktop app)

Anna Hung

Okay great! And how do I give permission for an Attendee (or a Panelist or an Organizer) to share their camera. This is assuming I am logged in as an Organizer.