Wrong time conversion in Argentina

Hello

Last week we organized a webinar for Spain and Latin America and received many complaints from Argentinian customers, because the conversion to local time received in the invitation was wrong. It seems that it shows an hour later.

Please fix this as soon as possible. We have a new webinar next week and don't want they miss it.

Thank you in advance

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Comments

AshC

@LLL1 Sorry about that, I see what you mean by the time difference for ART time zone participants. I'll create a ticket to have this fixed.

Thank you for bringing it up.

LLL1

Hi, I am the US Eastern Time zone, and have a frequent participant in ART (Argentina Time). For a recent webinar that was starting at 8pm ET his confirmation email showed 9pm, so he missed it. I would think that the system would sync with all times zone, what can I as organizer, or he as an attendee, do to rectify this?

AshC

I apologize for the time zone inconsistencies there. We are currently working on several fixes for webinar time conversions, and I hope to have more information soon.

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