connect to unattended pc's

I need access to my office pcs when i am on the road the help some of my customers. Is there a way to set them up with Rescue where I can access them whenever I want. And sometimes clients need me to do something after they have left work. Is there a way to setup theres where I can access them. They don't care if I have permenant access. They just want me to fix their stuff...

Find more posts tagged with

Comments

MISTER PC

What would be good to see is an option for customers to pre-approve the control for a technician.

Just add a tick box that must be ticked to get the pre-approval to control the desktop.

My customers try to connect to me when I am out of the office. When I get back, they are then not at their desk anymore. This is a problem with the cusotmer having to approve the desktop access after they have requested we access their desktop.

I will put this in feature requests. I think it has already been asked about, but not sure of the response.

smgordon

I use Logmein Free for the exact same functions. HOWEVER, Logmein Free does not allow you to have multiple sessions running at the same time as does Logmein Rescue.

Ben Hendley

You could use the free logMeIn that opens on startup. make an account. add all the computers. then launch a rescue calling card while you have remote control. this will allow you to use the rescue technician console. if you are fine with just the remote access and dont require the technician console then the free LogMeIn with facilitate that.

Hope that helps

Quick Links

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!