I ran across this article ( https://support.logmeininc.com/gotomypc/help/how-do-i-run-session-diagnostics) as I was researching ways to better the performance of GoToMyPC for my company. I cannot find the Show Diagnostics anywhere in my Viewer. I have the Session Perfromance under the Help menu, but it doesn't give the detailed information that it looks like the Session Diagnostics gives. How do I get this Session Diagnostics?
This is very important as my company is thinking of switching to another provider unless we can get better performance from GoToMyPC. My users experience significant lag/latency a good 30-40% of the time, which is seriously affecting our business.
