GoToAssist Remote Support v5 application for Windows (v. 5.4.0.1130) and Mac (v. 5.4.0.1181)

GlennD

GoToAssist Remote Support v5 application for Windows (v. 5.4.0.1130) and Mac (v. 5.4.0.1181) - May 10, 2021

Improved:

• Security Improvements
• General stability improvements and fixes
• Fixed an issue where session connection was interrupted when the customer downloaded and started two instances of the applet
• Unattended application for Mac
  • Fixed an issue where the installation of the unattended application would get stuck at the downloading phase.
• Unattended application for Windows
  • Fixed an issue that stopped version 1.0.0 of the unattended application from updating, which caused the application to get stuck in offline status.
  • Fixed an issue where the unattended application failed to create a security backup, which made the update fail.
  • Other improvements and fixes making the update process of the unattended application more reliable.

GoToAssist Remote Support v5 Agent Console - May 6, 2021

Improved:

Fixed an issue where devices for which unattended access had been installed using GoToAssist Remote Support v4 were not visible on the Devices tab of the GoToAssist Remote Support v5 Agent Console.