The most recent content from our members.
Hi Everyone, we are excited to announce these features now available in GoTo Meeting! Introducing GoTo Meeting Quick Polls A long-standing customer request, Quick Polls is an in-session, on-the-fly polling capability for GoTo Meeting that boosts engagement and enables fast alignment on topics that arise unexpectedly during…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
Hello GoTo Connect Community! I'm happy to share the latest GoTo Connect releases, featuring powerful new enhancements designed to streamline your communications and elevate your team’s productivity. Sentiment + Topic for All Calls Allows you to use AI-powered sentiment and topic analysis on every recorded call, enabling…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
LogMeIn Resolve Desktop Console (Windows) v1.13.2.34 LogMeIn Resolve Desktop Console (Mac) v1.13.2.16 Improvements * Qt framework updated to version 6.8.3. * Links now open in the default browser. * During a software update, the Desktop Console now uses elevated user permissions. Fixes * LogMeIn Resolve MDM users were…
Missed ring attempts percentage (Agent Performance board): A new metric has been added to the Agent Performance board within the Individual performance summary. Missed ring attempts percent (missed ring %) will show the percentage of unanswered ring attempts out of all calls that rang for the agent (including repeated…
Hi, We have just released GoToAssist Remote Support 4.8 Build 1716 which includes the following: * Fixed Automatic Update/Downgrade Issue - Resolved an issue affecting builds 1712 and 1714 where the automatic update/downgrade feature caused problems. * Screen Sharing Improvements - Addressed the problem where the remote…
What Went Live? The Rescue team is thrilled to announce that DRAP (Device-Based Restricted Access Package) - Phase 1 is now live! Part of the new paid Security Add-on for Rescue, this feature allows customers to protect any endpoints ensuring that only the approved Rescue account can establish a support session. Customer…
We’re excited to announce the integration of Interprefy with the new GoTo Webinar experience! This innovative collaboration empowers organizers to host webinars with live interpretation support in multiple languages, ensuring seamless communication. Interpretation can be provided using AI or live human interpreters,…
Delete Webinars is now live in Webinar Past EventsWhat to know: How to delete: * Select the desired entry and then select Delete webinar in the top right, * or select the three dots > Delete webinar directly from the desired entry in the Past Events tab When a webinar is permanently deleted: * Attendees can no longer…
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