The most recent content from our members.
Hi Resolve Community, Last week, we rolled out a bunch of improvements to GoTo Resolve to make your workflow smoother and more efficient. Check out what's new below and let us know what you think! Resolve - New user-level permission settings related to Device Management Admins can now control whether agents are allowed to…
Hi GoTo Connect Community, We've had a busy summer — here's a high-level look at what's been released recently. There's a lot to cover, so if you have questions about any of these updates, drop them in the comments and we'll get you answers. Real-Time Call Transcription: Softphone, Attendant Console & Supervisor Dashboard…
Hello Rescue Community, Over the last few months, there have been several updates for LogMeIn Rescue. This post will inform you on what went live, so you're up to speed on the latest improvements available. Microsoft Teams Integration: Calling Card, Zero Download & Localizations We've made starting a Rescue session from…
July was a busy month for LogMeIn Resolve updates. Here is a quick summary of what has been released: The Event Viewer now lists all Windows events on the remote device. For more information, see View events on a managed LogMeIn Resolve device. Agents can use GoPilot to analyze the remote device's screen during a remote…
Hi, I’m Laurel from the Digital Success team at GoTo. I wanted to share a few updates to your Inbox and messaging experience that make it easier for your team to stay organized, communicate consistently, and respond from anywhere. Across these updates, the goal is simple: make it easier for your team to manage…
Hi, I'm Laurel from the Digital Success team at GoTo. One of the things I genuinely love about this community is that you tell us exactly what you need, and today, I get to share that we were listening. Two of the most requested device management improvements are now live in GoTo Admin, and both came directly from your…
Hi Everyone, we are excited to announce these features now available in GoTo Meeting! Introducing GoTo Meeting Quick Polls A long-standing customer request, Quick Polls is an in-session, on-the-fly polling capability for GoTo Meeting that boosts engagement and enables fast alignment on topics that arise unexpectedly during…
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within…
Hello GoTo Connect Community! I'm happy to share the latest GoTo Connect releases, featuring powerful new enhancements designed to streamline your communications and elevate your team’s productivity. Sentiment + Topic for All Calls Allows you to use AI-powered sentiment and topic analysis on every recorded call, enabling…
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers…
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